Your home.
Our hands.
Your peace of mind.
You own a home in one of the most beautiful corners of New York. Managing it shouldn’t feel like a second job. Stonehaven Ridge handles everything so your Catskills investment works for you.
“We don’t just manage properties. We protect investments, care for homes, and make sure every guest leaves wanting to come back.”
Every detail. Every guest. Every day.
Full-service management, end to end. Here’s what that actually means.
Listing & Revenue Management
Your property listed across Airbnb, VRBO, and our direct booking platform — with dynamic pricing to maximize your income year-round.
- —Multi-channel listing creation and optimization
- —Dynamic nightly rate management
- —Seasonal pricing strategy and holiday uplift
Marketing & Photography
First impressions are everything in STR. We can manage professional photography to ensure your property stands out — and stays booked — in a competitive Catskills market.
- —Professional property photography coordination
- —Property descriptions written to convert browsers to bookers
- —Owner database and direct outreach
Guest Communication & Support
Every guest interaction handled from first inquiry through post-stay follow-up. Fast, warm, professional communication that earns five-star reviews and repeat bookings — without you lifting a finger.
- —Pre-arrival communication and check-in coordination
- —24/7 guest support during stays
- —Issue resolution and maintenance dispatch
Housekeeping & Turnover
A trusted network of Catskills-local housekeeping partners, trained and inspected to our standard. Every turnover includes full cleaning, inventory check, restocking of essentials, and a quality control walkthrough before the next guest arrives.
- —Post-checkout cleaning and turnover
- —Toiletry, linen, and pantry restocking
- —Damage inspection and photo documentation
Maintenance &
Property Care
We’re boots on the ground in the Catskills — coordinating all size projects through our vetted contractor network. Your property stays in peak condition whether or not a guest is in it.
- —Small repair coordination and oversight
- —Emergency response and contractor dispatch
- —Network of contractors for every job
Owner Reporting & Transparency
You’ll always know exactly how your investment is performing. Occupancy reports and clear financial summaries — no guessing, no surprises. Your property, fully visible to you at all times.
- —Expense tracking and documentation
- —Owner portal access via Property Management System (PMS)
- —You always know who to call — direct line to your manager
We’re not a management company. We’re your neighbor.
There’s no remote team answering your guests from a call center. We’re part of this mountain community, on the ground week after week, with a personal stake in every property we manage.
We Know This Market
Hunter and Windham have their own rhythm — peak ski weekends, foliage surges, slow mud season. We price and position your property around the Catskills calendar, not a national algorithm.
We’ve Been The Host
We run our own STRs on Airbnb and VRBO with consistent 4.9 star ratings. We manage your property exactly the way we manage our own — because we know what it takes to earn those reviews.
We Build For ROI
With a background in construction management and STR design, we can identify revenue-driving upgrades — a hot tub, a better layout, a firepit — that pay for themselves.
Data-Driven Transparency
Our analytical background means your property’s performance is never guesswork. Every transaction is tracked, and you get real-time access to your property’s financials through our management system — complete transparency, complete confidence.
Let’s talk about your home.
Tell us a little about your property and your goals. We’ll follow up within one business day.
Any references to income, revenue, occupancy, or return on investment are illustrative only and are not a guarantee of results. Actual performance depends on your property, local market conditions, seasonality, pricing, and other factors outside our control.